Shipping & Exchange

Orders are processed after successful payment confirmation and order verification.

We begin preparing your order once payment is confirmed and the products are available.

Our usual delivery time is 7–10 business days.

Delivery time can vary depending on your delivery address, location, courier availability and other operational conditions.

Any applicable shipping charge will be shown during checkout before you complete your payment.

Promotional or free-shipping offers may have their own eligibility conditions.

Please make sure your name, complete address, PIN code and mobile number are correct when placing your order.

An incorrect or incomplete address may cause delivery delays or require additional delivery arrangements.

If your package arrives visibly damaged or tampered with, please take photographs of the package and contact us as soon as possible.

Keeping the original packaging and sharing an unboxing video, where available, can help us resolve the issue faster.

If you receive a product different from what you ordered, or a product is damaged during delivery, please contact us as soon as possible and preferably within 48 hours of delivery.

After verification, we may arrange an eligible exchange, replacement or refund.

Exchanges are considered for products that are damaged, defective or incorrectly delivered.

Since our products include consumable sports nutrition and supplements, opened or used products are generally not eligible for exchange unless the issue is related to damage, defect or incorrect fulfilment.

Please contact us and receive approval before sending any product back.

If a courier cannot complete delivery after its applicable attempts, the shipment may be returned to us.

If re-dispatch is possible, we may need to confirm your delivery details before sending the order again.